Professional Computer Coaching

What does a bookkeeper do? 

A bookkeeper maintains and updates financial records. This includes tracking expenses, creating invoices, reconciling bank accounts, and preparing financial reports.

They assist businesses with budgeting, filing taxes, and other financial tasks, ensuring that the finances are organized and accurate.

What does an Administrative Assistant do? 

An administrative assistant supports a team or department by performing tasks to keep operations running smoothly. Duties include answering phones, managing calendars, creating and filing documents, organizing meetings and events, providing customer service, scheduling appointments, making travel arrangements, and managing office supplies. They may also handle mail, emails, presentations, reports, and general administrative support.

What does a Data Entry Clerk do? 

A data entry clerk inputs various types of data into computer systems, databases, and spreadsheets, ensuring accuracy and proper storage. They verify existing data, correct errors, format data for easy access, and protect the security and confidentiality of the data.

An office clerk performs a wide range of administrative tasks, such as handling mail, answering phones, organizing files, taking payments, ordering supplies, and assisting with general office duties. They may run errands and help with customer service, requiring organization, efficiency, and excellent communication skills.

A marketing lead executive creates and executes marketing plans to help a business achieve its goals. They analyze market trends, develop campaigns and strategies, manage budgets, track results, and coordinate with other departments. They may oversee external marketing agencies and guide branding, advertising, and public relations.

A receptionist is the first point of contact for visitors and callers, greeting them and answering inquiries courteously and professionally. They provide administrative support by scheduling appointments, filing paperwork, managing databases, and processing payments. They may also help organize events, manage calendars, coordinate travel arrangements, and answer questions about the organization.

A customer service representative assists customers with inquiries and complaints, resolves issues, and helps customers access products and services. They respond to inquiries via phone, email, online chat, or social media, process orders, update customer accounts, and provide product information. This role requires excellent communication, problem-solving, and customer service skills.